JOB DESCRIPTION
- Engineering leadership role (LL6) overseeing design and delivery of a complex Dealer Management Systems integrations with micro service ecosystem.
- The GXP team is responsible for the systems and technology powering the Mobile Service scheduling Dealer Experience and customer service scheduling experiences for in-person, Pickup & Delivery, and Mobile Service on FordPass, Tier3Web sites, owner.ford.com for retail customers, enable Ford Pro business. and the other regional markets, as part of the wholistic Omni-Channel, global, platform Commerce team
- Model the use of modern software engineering practices (TDD BDD, CI/CD, Shift left, API first design language etc..) to support integration with existing Ford software products as well as external cloud-based services.
- Collaborate with Ford's Enterprise Architecture organization to rationalize technologies, further leverage current technology offerings already in use, and identify gaps/opportunities.
- Implement a talent system to review existing team capabilities (internal and external) and build and promote practices to develop a world-class software engineering team.
- Provide thought leadership for the development, structure, technology of Ford with skills in strategic planning, goal setting, processes development, and creating opportunities for professional development within technology teams.
- Strategize & work with senior leaders across Ford's engineering organization to make significant, measurable impact on a global scale by innovating and operating with an iterative, agile, and user-centric perspective.
RESPONSIBILITIES
- Global. Team members will be in India, US and/or Mexico
- Provide engineering leadership for 2 product teams
- Help business partners understand iterative development approach and focus on delivering a Minimum Viable Product (MVP) and releases through careful and deliberate prioritization.
- Initial team size will include around 10 positions of associates and purchased service capacity with external partners.
QUALIFICATIONS
Leadership Skills:
- Excellent communication and interpersonal skills
- Ability to work effectively in a remote/virtual work setting with other global team members.
- Proven facilitation skills - able to effectively drive discussion among diverse perspectives and reach a decision or recommendation.
- Effectively work with cross-functional teams across the organization - inside and outside of the technology and software organization
- Ability to lead through change
Functional/Technical Skills:
- 12 + years of Strong hands-on experience in software engineering, programming, and solution design.
- Experience or awareness of microservices architecture, cloud-native architectures, event-driven architectures, APIs, domain-driven design, and public cloud (Google Cloud).
- Familiarity with serverless technologies, Kubernetes, Docker, and DevOps practices for building scalable, reliable, and available solutions, as well as performance testing.
- A strong technical background, with the ability to be hands-on, earn respect, and mentor top individual technical talent.
- Proficiency in multiple programming languages, with thorough knowledge of multi-threading, concurrency, and parallel processing concepts, including scalability, performance, and consistency in a microservices-driven eCommerce architecture.
- Experience with cloud-native systems, transactional systems, multi-tenancy, high availability (five-nines), and containerization technologies.
- Experience in collaborating and partnering with other technical domain experts, such as cloud, security, SRE, and DevOps.
- Experience or awareness in building structured, semi-structured, and unstructured data stores, with a solid understanding of RDBMS and No-SQL databases, and strong exposure to data modeling and data access patterns.
- A passion for AI models.
Awareness of the DMS partners integration landscape
