Software Engineering Lead Analyst [T500-14920]

About Evernorth:

Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.

Software Engineering Lead Analyst

Position Overview:

The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role.

Excited to grow your career

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply!

Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities developing distributive applications, utilizing Java Spring Boot, Jenkins, GitHub, OpenShift, ReactJS. This candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires the ability to make well-thought-out decisions on complex or ambiguous issues and to effectively communicate to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions.

Responsibilities:

• Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance
• Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause
• Support all software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications
• Work cross-functionally with the support team, development team and business team to efficiently address customer issues.
• Active member of high-performance software development and support team in an agile environment
• Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology.

Qualifications

Required Skills:

• Understanding of object-oriented design/implementation
• Understands database concepts and comfortable writing SQL statements for analysis
• Understanding of App Server Tomcat, Unix/Linux Server
• Preferred working knowledge with REST services
• Ability to manage development individually, and multi-tasking, work with cross business teams/IT areas
• Ability to look at big picture without losing site of details
• Understanding of IT, and release/delivery using CICD pipelines
• Strong communication skills to effectively collaborate with team members and stakeholders
• Ability to provide On-call Support for customer issues. Perform triage on issues and identify root cause, provide solution
• Adaptability to work in a fast-paced and dynamic environment
• Attention to detail to ensure high-quality software deliverables.
• Time management skills to prioritize tasks and meet project deadlines

Required Experience & Education:

• 5-8 years in Pega Development with Pega CSA/CSSA certified
• Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor's degree education requirement

Location & Hours of Work:

• Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate.
• Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as required.

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.