What you'll be doing
nDesigns and improves software programs by:
nGathering and evaluating user requirements in collaboration with stakeholders
nTranslating concepts into flow diagrams, wireframes, high fidelity mockups and interactive prototypes
nPerforming user testing internally and externally to validate designs and iterate based on feedback
nCreating intuitive and efficient designs for both user interaction and data visualization to delight our users and excite our prospects
nDocumenting design work and user feedback
nDeveloping a strong understanding of our user communities, their tasks, and challenges with current interfaces
nBeing the internal advocate for users and UI/UX design process
nConducting research including surveys, contextual interviews, task analysis, focus groups, user persona development, and usability studies to understand the user experience idealized by the client
nEvaluating UI/UX designs, prototypes, and completed features for consistency
nProvides technical support and guidance to all internal and external application users by
nWorking with the team to implement and verify proposed improvements
nWorking directly with clients to identify requirements and ensure a positive experience
nProviding analysis of existing user interface designs and common interactions with proposals for improvement
nMaintains Quality Service and Departmental Standards by
nContributes to team effort by
nWorking with internal staff to resolve issues
nExploring new opportunities to add value to organization and departmental processes
nHelping others to achieve results
nPerforming other duties as assigned
nMaintains Technical and Industry Knowledge by
nWhat we look for:
nEducation:
nBachelors degree in computer science, design or related field required
nEducational background in human-computer interaction, usability, user-centered design, user experience, information design, applied psychology, cognitive science, human factors, informatics, computer science, or other design/applied science fields is a plus.
nExperience:
n3+ years prior experience in up-to-date user interface and user experience design methodologies with a solid understanding of the design process
nStrong verbal and written communication skills with excellent presentation skills; ability to lead design to lead design sessions and user test sessions
nSome basic knowledge of front end technologies and how designs systems translate into code.
nAbility to evaluate a user experience and conduct user research and testing activities and deliverables
nStrong understanding of relevant technologies for desktop and mobile.
nBackground in Enterprise software solutions a plus
nExperience with Agile development process
nGraphics and prototyping tools experience such as Photoshop, Illustrator, Balsamiq, Axure, or Protoshare
nAdditional skill set:
nGood knowledge in Java, Python XML and HTML
nAbility to work in group setting and independently; ability to adjust to changing priorities
nExcellent attention to detail and orientation toward meticulous work
nStrong interpersonal and communication skills, both verbal and written
nStrong documentation and organizational skills
nAbility to project and maintain a professional and positive attitude
nWhat we offer
nCompetitive compensation + shift allowances
nAttractive benefits (security, flexibility, support and well-being)
nEngaging employee programs
nTechnology for hybrid working and great onsite facilities
