About Us
Skit.ai is the leading Conversational Voice AI solution provider in the ARM industry, empowering collection agencies to streamline and accelerate revenue recovery. Skit.ai is empowering debt collection agencies across the U.S. with automated, intelligent, and effective consumer conversations at scale by automating a million debt collection calls per week. Leveraging proprietary technology and in-depth domain expertise, the Voice AI solution has the ability to solve all the core challenges faced by debt collection agencies.
Skit.ai has been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation and was awarded Disruptive Technology of the Year 2022 by CCW, Stevie Bronze Winner 2022 by The International Business Awards, Gold Globee CEO Awards 2022, Startup of the Year in Artificial Intelligence 2021 by Entrepreneur India, further underscoring its market dominance and unparalleled expertise. Skit.ai is headquartered in New York City, NY, and Bengaluru, India.
Job Title: Software Engineer II, Backend
Location: Bangalore (Onsite)
Work Type: Full-time
Responsibilities
- Design and develop highly available, reliable, secure and fault-tolerant systems.
- Able to take responsibility for multiple services maintained by the team.
- Own and improve product reliability by collaborating with Tech stakeholders.
- Contribute to engineering efforts from planning to execution and delivery to solve complex engineering problems.
- Manage individual priorities, deadlines, and deliverables.
- Provide Level 2 technical support to address incidents & escalations.
Requirements
- Proven ability to design, develop and manage microservices at scale.
- Proven ability to handle incidents & escalations of complex technical issues.
- Willingness to cross-team/role boundaries and work with other teams/other roles.
- Willingness to learn and experiment with new languages and technologies.
Experience
- 4+ years of overall work experience.
- 2+ years of hands-on experience developing microservices at scale.
- Previous experience working in Enterprise SaaS is a plus.
- Qualifications
- Minimum qualification: Bachelor's degree in Engineering.
Technical
- Understanding of Computer Science fundamentals, using them to effectively design and develop microservices at scale.
- Hands-on experience developing microservices in Python / Golang is preferrable.
- Hands-on experience working with RDBMS like PostgreSQL.
- Experience working with gRPC is a plus.
- Experience working with container platforms like Docker, Kubernetes is a plus.
