Software Development Snr Manager

The role requires a deep understanding of cloud technologies PaaS and SaaS platform (OCI, AWS, Azure, or GCP), along with the ability to manage critical banking applications in a fast-paced, 24/7 environment.

Requirements:

• Proficient technical knowledge of PaaS and SaaS platforms (OCI, AWS, Azure, or GCP).
• Strong understanding of microservices, containers, and serverless technologies.
• Hands-on experience with Kubernetes, Docker, and container orchestration platforms.
• Deep knowledge of CI/CD pipelines, version control systems (e.g., Git), and build automation tools (e.g., Jenkins, GitLab CI/CD).
• Experience in automating deployment, scaling, and monitoring processes.
• Experience with logging and monitoring tools (e.g., OCI Monitoring, Prometheus, Grafana ELK Stack, Splunk).
• Proficiency in managing production environments, troubleshooting, and optimizing applications.
• Ability to handle patch management, incident resolution, and root cause analysis.
• Strong understanding of SRE principles (RTO/RPO/SLA).
• Experience in designing and implementing reliability strategies, including failover and disaster recovery.
• Good understanding of compliance and regulatory processes like SOC, GDPR, DORA etc
• Good understanding of programming languages like Python, Ruby etc and expertise in shell scripting.
• Expertise in banking applications and SaaS-based service delivery.
• Experience in managing teams in shift-based models and ensuring round-the-clock availability.
• Strong communication skills to coordinate with customers, product, engineering, and leadership teams.
• Ability to mentor and upskill team members in DevOps and SRE best practices.
• Ability to present technical concepts to non-technical stakeholders effectively.
• Familiarity with incident management frameworks and escalation processes.

Career Level - M3