Job Description
Responsibilities
Set SMM Objective (Likes, Reach, Engagement, Leads and Sales)
Plan Content Strategy
Plan Promotional Strategy
Plan Media Mix
Measurement and Analysis
Pitching to clients for new projects
Tasks/ Duties
Manage Social Media marketing campaigns and day- to- day activities including:
Curate relevant content to reach the company s ideal customers.
Create, curate, and manage all published content (images, video and written).
Monitor, listen and respond to users in a Social way while cultivating leads and sales.
Conduct online advocacy and open stream for cross- promotions.
Develop and expand community and/ or blogger outreach efforts.
Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, and blog).
Design, create and manage promotions and Social ad campaigns.
Compile report for management showing results (ROI).
Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.
Demonstrate ability to map out marketing strategy and then drive that strategy proven by testing and metrics.
Develop a strategy and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly.
Monitor trends in Social Media tools, applications, channels, design and strategy.
Identify threats and opportunities in user generated content surrounding the business. Report notable threats to appropriate management.
Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising the Social Media campaigns.
Monitor effective benchmarks (best practices) for measuring the impact of Social Media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
Skills desired
Excellent communication, English writing and presentation skills.
Knowledge and understanding of online marketing field
Proficiency in Ms Word, Ms Excel & Power Point
Strong understanding of Customer Service
Should be able to work under pressure whilst adhering to time lines
Maintains a working knowledge of principles of SEO including keyword research.
