About Bolster
Bolster turns the security paradigm upside down and removes threats and digital risks before an attack occurs. Our protection extends beyond the enterprise to customers and partners. Our approach is the antithesis of today's cyber defense strategy, which is to wait for an attack than try and prevent it. Or worse, assume you have been breached and hope you can detect it. We leverage the power of AI to apply deep learning, computer vision, and natural language processing to identify criminal intent on millions of web pages daily. We tirelessly monitor the Internet to find malicious web pages that could cause harm and remove them. We empower companies to take back control of the Internet by continuously eliminating the threats that threaten their business, customers, and brand.
We are just getting started, and the future could not be more exciting. We're growing the team in all functions as we transition from a small start-up into the next phase of our journey. We are looking for A-list talent who will have a meaningful impact, solve new challenges, and take ownership of the future of Bolster.
If this is you, apply and join our team!
Key Responsibilities
- Review the latest threats targeting Bolster's customers and prospects
- Analyse online content across multiple platforms including web, social media, apps stores, website building platforms, etc
- Train Bolster's AI engine based on the latest threats
- Investigate online activity and infrastructure to determine the fraud source
- Engage with hosting providers, registrars, registries, etc. to shutdown online threats
- Track ongoing enforcement efforts and content change
- Provide support and written responses to customer queries and requests via tickets
- Support sales and customer success teams with threat intelligence for customers and prospects
- Generate monthly and ad-hoc reports summarizing metrics and trends targeting customers and prospects
- Respond to security alerts to support issue resolution and minimize the impact of security events
- Research security issues and work with internal teams to find and track resolution
- Help manage and improve the issue-tracking process
- Create and enhance operational metrics to ensure the security programs are effective
Required Skills and Qualifications
- Fresher or 6 months of related experience, specifically in security operations, incident response and vulnerability management
- Experience with enterprise-wide technical solution implementations
- Knowledge of security, development, and network infrastructure
- Self-motivated and detail-orientated with the ability to work independently as well as function as part of a team
- Has an analytical mind for problem-solving, abstract thought, and offensive security tactics
- Has strong interpersonal skills (written and oral communication)
- Security certifications are a plus
- Experience and openness to 24/7 support of customers at times
Why Bolster
Bolster creates a Next-Generation Fraud Prevention SaaS platform & Check Phish community platform, based on pioneering work in Artificial Intelligence-based phishing and scam detection systems.
Bolster protects the world's top brands like Dropbox, Uber, LinkedIn, Roblox and other Fortune 500 customers. We are funded by top-tier investors led by Thom vest Ventures and Crosslink Capital, with participation from Cyber Mentor Fund, Nexxus Venture Partners, and Rain Capital. Our team has over 100 years of combined cybersecurity experience at Cisco, Symantec, McAfee, Bell Labs, and Menlo Security.
We first brought our technology to the community with Check Phish, https://checkphish.ai. It is free and protects millions of consumers from phishing, fraud, and fake sites every day. Charities, non-profits, social benefit corps, and schools are targets too. To aid the world, we will give our technology & services for-free or at-cost to any approved charity, non-profit, or social benefit corporations.
Our work is challenging but fun. Bolster cares deeply about collaboration, feedback, and iteration. Trust and respect are deeply rooted in our culture. Our leaders are hiring great people, providing great benefits, and making an impact on the world!
Learn about our culture values: https://bolster.ai/about-us
Make the World a Better Place - Join Bolster
Bolster Inc. is committed to the safety and well-being of our employees, our communities, and the public. Therefore, we require that all employees be fully vaccinated with an FDA approved COVID-19 vaccine as a condition of employment. Medical and religious exemptions may apply.
