Make an impact with NTT DATA
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Your day at NTT DATA
A Cloud Services Architect provides technical expertise in the design and demo of Managed Services solutions across the Cloud Infrastructure domain. This role is primarily involved in the technical pre-sales process working alongside NTT stakeholders (sales) to assess clients business needs and narrow down the potential technical solutions and platforms that would be the best fit for client business goals.
What You'll Be Doing
Key Roles and Responsibilities:
- Leverage subject matter expertise in the overall solution design by working with cross functional technical teams.
- Articulate value proposition, present solution, and build value throughout the sales process with all departments of the client organisation.
- Perform necessary research of third-party technologies, tools, and applications that are introduced during the pre-sales process.
- Define a relatively complex Managed Services solution that meets the agreed requirements.
- Contribute to sales process improvement, including developing knowledge bases, sharing practices with other services architects.
- Maintain relevant cloud and technology certifications.
- Design relatively complex managed service solutions to meet client requirements by integrating technology and service design across the cloud infrastructure technology domain.
- Conduct sales presentations, product demonstrations, installation, and maintenance of company products.
- Design the Managed Service offering, interfacing with the platform delivery team.
- Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market.
- Responsible for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
- Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
- Service design of solutions for the client that will be commercially competitive whilst mitigating risk.
- Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development.
- Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
- Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client's current cloud infrastructure architecture, platforms, and operating models.
- Share client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future.
- Coach, mentor and act as advisor in service design situations.
- Assist the sales teams to have a commercial model discussion with the client.
- Identify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term.
- Create and get sign-off from relevant stakeholders on the solution design that will form part of the commercial model.
- Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.
Knowledge, Skills And Attributes
- Deep understanding of cloud technologies, networking, security, and system administration.
- Demonstrate knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations.
- Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills.
- Good communication and presentation skills.
- Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.
- Detailed level understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies.
- Working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.
- Comfortable working with costing models in partnership with sales and finance stakeholders.
- Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
- Up to date knowledge on emerging trends in Cloud technology, Managed Services Integration etc.
- Analytical skills and ability to discover and analyze all input and data.
Academic Qualifications And Certifications
- Desired certifications (any one or more) - Azure AZ900 Azure Fundamentals, AWS Cloud Practitioner, VMWare VTSP or VTSP for AWS/Azure.
- ITIL: Version 3 or later.
- Tertiary level - bachelor's or post graduate degree with experience in a consulting capacity.
- Scaled Agile certification or equivalent.
Required Experience
- Seasoned experience in managed service provider, or cloud services provider.
- Track record of designing cloud infrastructure managed services solutions to large enterprise accounts.
- Proof of structuring large, multi-year profitable contracts.
- Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design.
- Seasoned experience working in an environment with global delivery and in multiple geographies and industries.
Workplace Type
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
