Job Description
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Responsibilities:
Manage system availability, health and service levels (SLAs, SLOs) of the large-scale cloud infrastructure, running in AWS and GCP.
Proactively monitor, diagnose, analyze failures, and provide support for software engineers to debug production issues across microservices and distributed platforms. Work with development team in resolving the issues found.
Participate in on-call rotation and resolution of issues in a 24x7 multi-cloud (AWS/GCP) environment.
Monitor metrics and performance of applications and cloud infrastructure.
Manage code releases, i.e., push code and patches on cloud.
Own entire lifecycle of incidents (incident management), including reporting, analyzing, handling incidents, all the way up to its closure and writing RCAs.
Laser focus and be able to analyze scalability, reliability, high availability, performance, software maintainability, and operational challenges.
Write and maintain runbooks for knowledge driven automated processes and bots.
Perform capacity planning based on performance, usage, and utilization stats.
Perform after-hours infrastructure updates and maintenance.
Follow SRE best practices and procedures.
Required Skills:
Bachelor's degree in Computer Science or Computer Engineering or equivalent.
Minimum 6-7 Years Of Devops/SRE Experience.
5+ years hands-on experience with AWS or GCP, EC2 (GCE), IAM, S3 (GS), Docker, Kubernetes pods, Jenkins, Prometheus, CloudWatch (Stack Driver), Linux, Ansible, Salt
5+ years experience in deploying code and infrastructure in AWS or GCP using continuous integration/continuous delivery (CI/CD) tools in production environments.
5+ years of automation using python or/and Golang or/and shell scripting.
6+ prior experience in developing metrics to monitor health of infrastructure and applications.
5+ years of experience in managing SaaS applications infrastructure with REST based test automation experience using python.
Basic understanding of Terraform or CloudFormation or any IaC code is preferred.
Ideally detailed understanding of IP routing, Security and Cloud services such as CGNAT, IPSec, IDP and SDWAN/SDN for different customer use cases.
The candidate should have a thorough understanding of networking fundamentals (TCP/IP, UDP, DHCP, DNS, ICMP, AR, routing and switching).
General understanding of distributed systems.
Understanding of data management technologies including relational and non-relational databases.
Hands on experience in operating large-scale cloud-based distributed applications.
Knowledge of build pipeline/infrastructure like Jenkin, GitHub, CICD would be added advantage.
The ability to fix the plane while in flight.
About Juniper Networks
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
