SIOP Analyst (Techno Functional)

Country:n

India

nLocation:n

Capital Cyberscape, 2nd Floor, Ullahwas, Sector 59, Gurugram, Haryana 122102

nRole: Business Analyst(SIOP) - Digital and Reporting

nLocation: Gurgaon

nFull/ Part-time: Full Time

nBuild a career with confidence

nCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

nAbout the role

nThe Business Analyst in the SIOP (Sales, Inventory, and Operations Planning) space is responsible for gathering business requirements, supporting solution architects and developers, and driving the successful execution of various SIOP technology projects. This role sits at the intersection of business and technology, with responsibilities spanning requirements documentation, process optimization, and report building. The ideal candidate should have experience with SIOP KPIs and a proven ability to collaborate across teams while working independently.

nKey Responsibilities:

nAs a Business Analyst, you'll be responsible for:

nRequirements Gathering & Documentation:

• nCollaborate with business stakeholders to gather, analyze, and document detailed business requirements for SIOP projects.

• nCreate comprehensive

• nBusiness Requirements Documents (BRDs) and functional specifications that accurately capture business needs.

• nWork closely with solution architects and developers to translate business requirements into technical solutions, ensuring alignment between business goals and system design.

• nConduct process mapping and gap analysis to identify areas for improvement within the SIOP framework.

nTechno-Functional Support:

• nAct as a key liaison between business users, solution architects, and developers to ensure requirements are clearly understood and effectively implemented.

• nProvide functional and technical support during project design, development, and deployment phases.

• nAssist in troubleshooting and resolving functional and technical issues throughout the project lifecycle.

• nEnsure system configurations and customizations align with business processes and objectives.

nReport Building & Data Analysis:

• nDevelop standard reports and dashboards to track key SIOP KPIs, including demand forecasting, inventory turnover, on-time delivery, and capacity utilization.

• nEnsure reports provide actionable insights to improve decision-making and support continuous process improvement.

• nWork with business stakeholders to identify additional reporting needs and build custom reports as necessary.

• nEnsure the integrity, accuracy, and relevance of data within reports and analytics tools.

nSupport SIOP Projects:

• nProvide hands-on support in executing SIOP technology initiatives across multiple projects, ensuring that solutions are delivered on time and within scope.

• nCollaborate with cross-functional teams (e.g., supply chain, finance, production) to ensure the solution meets the broader business objectives.

• nParticipate in user acceptance testing (UAT) to validate that the solutions meet business requirements and are fit for purpose.

• nSupport project managers in monitoring project progress, timelines, and deliverables, providing regular updates on the status of business analysis activities.

nSIOP Process & KPI Expertise:

• nApply understanding of SIOP processes to ensure solutions are aligned with best practices in demand planning, production scheduling, inventory management, and supply chain optimization.

• nTrack and analyze SIOP KPIs, recommending improvements based on data-driven insights.

• nAssist in the development and implementation of SIOP processes that are scalable and adaptable to evolving business needs.

nCollaborative & Self-Starter Mindset:

• nFoster a collaborative environment by working closely with cross-functional teams, ensuring that everyone is aligned and working toward common goals.

• nEngage with stakeholders at all levels to ensure their needs are met and that the solution delivers value.

• nAct as a self-starter, proactively identifying opportunities for process improvements and taking initiative to drive changes forward.

• nManage competing priorities effectively, ensuring that tasks are completed in a timely manner without compromising quality.

nRequirements

nAs a minimum you must have:

• n5-10 years of experience as a Business Analyst, preferably in SIOP, supply chain, or related areas.

• nStrong understanding of SIOP processes including demand planning, production planning, inventory management, and capacity planning.

• nExperience building business requirements documents (BRDs) and functional specifications for technology projects.

• nAbility to develop and support standard and custom reports using relevant reporting tools.

• nKnowledge of SIOP KPIs and ability to build reports/dashboards that track and measure these metrics.

• nTechno-functional expertise with the ability to understand both business processes and technical solutions.

• nStrong interpersonal skills with the ability to collaborate across teams and work independently as a self-starter.

nDesired Skills:

• nExperience with SIOP technology platforms (e.g., Kinaxis, SAP IBP, Oracle, etc.).

• nStrong analytical and problem-solving skills with the ability to draw insights from data.

• nKnowledge of project management methodologies and ability to support project managers.

• nFamiliarity with SQL, Power BI, or other reporting/BI tools for report development.

• nAbility to manage multiple projects simultaneously and thrive in a fast-paced environment.

• nThis Business Analyst role is crucial for ensuring the alignment of technology solutions with business needs in the SIOP process, driving efficiency, and providing the insights needed to optimize supply chain operations.

nBenefits

nWe are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• nEnjoy your best years with our retirement savings plan

• nHave peace of mind and body with our health insurance

• nMake yourself a priority with flexible schedules, parental leave and our holiday purchase scheme

• nDrive forward your career through professional development opportunities

• nAchieve your personal goals with our Employee Assistance Programme

nOur commitment to you

nOur greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

nJoin us and make a difference.

nApply Now!

nCarrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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