Job Overview
The Showroom Manager at Reliance Retail Ltd is responsible for overseeing the daily operations and performance of the showroom. This includes managing a team, ensuring excellent customer service, achieving sales targets, and maintaining the overall appearance of the showroom. The Showroom Manager will also be responsible for implementing strategies to drive sales growth and promote the company's brand.
Qualifications and Skills
- 7 to 10 years of experience in a similar role, preferably in the jewellery industry
- Excellent leadership and team management skills
- Strong customer orientation and ability to deliver exceptional customer service
- Proven track record of achieving sales targets and driving sales growth
- Analytical ability to interpret sales data and make informed decisions
- Effective communication and interpersonal skills
- Proficient in using inventory management systems and other relevant software
Roles and Responsibilities
- Oversee the daily operations of the showroom, ensuring smooth and efficient functioning
- Manage and motivate a team of showroom staff, including training and development
- Ensure excellent customer service at all times, addressing customer queries and concerns
- Achieve sales targets by implementing effective sales strategies and promotions
- Monitor inventory levels and ensure adequate stock availability
- Maintain the overall appearance and cleanliness of the showroom
- Liaise with suppliers and coordinate product deliveries
- Analyze sales data and market trends to identify opportunities for growth
- Prepare sales reports and present them to the management team
- Stay updated with the latest industry trends and competitor activities
