Job Description
JOB DESCRIPTION FOR SHIFT MANAGER The Shift Manager at Aubree Chocolaterie plays a pivotal role in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards in product quality and presentation. The ideal candidate should have 1 to 2 years of experience in the Food and Beverage Industry, displaying leadership skills and a passion for delivering an outstanding customer experience. Job Title: Shift Manager Company: Aubree Chocolaterie Location: Bangalore, India Role Overview: Responsibilities: 1. Operational Excellence: levels at all times. 2. Customer Service Champion: resolving issues promptly. 3. Team Leadership: performance evaluations. excellence. 4. Quality Assurance: regulations. 5. Sales and Promotion: 6. Administrative Tasks: Supervise and manage the daily operations of the store, ensuring smooth workflow and adherence to company standards. Monitor inventory levels and coordinate with the inventory team to ensure adequate stock Lead by example in providing top-notch customer service, handling customer inquiries, and Train and guide staff to maintain an engaging and welcoming environment for customers. Directly supervise shift staff, including assigning tasks, setting expectations, and conducting Foster a positive work environment, encouraging teamwork, and motivating staff to achieve Uphold high-quality standards in product preparation, presentation, and packaging to meet Aubree Chocolateries reputation for excellence. Conduct regular quality checks to ensure compliance with food safety and hygiene Collaborate with the marketing team to implement sales strategies and promotional activities to drive store traffic and boost revenue. Analyse sales trends and customer feedback to identify opportunities for improvement. Handle cash management, including opening and closing registers, reconciling daily sales, and depositing funds securely. Maintain accurate records of sales, inventory, and employee schedules. JOB DESCRIPTION FOR SHIFT MANAGER Requirements: 1 to 2 years of experience in a supervisory role within the Food and Beverage Industry. Strong leadership skills with the ability to motivate and manage a team effectively. Excellent communication and interpersonal abilities. Knowledge of food safety and hygiene standards. Flexibility to work in shifts, including weekends and holidays. Apply Here: Join Aubree Chocolaterie and be part of a passionate team dedicated to creating memorable experiences through exceptional chocolates and confections. Experience the sweet journey of success with us! To start with drop your CVs to our inbox at [Confidential Information]
