Description and Requirements
About the organization and team:
. SSG's Services sales team leads the P&L for Services, Software and Solution sales for India
. work closely with IN Segment/BU Heads as well as the regional sales teams.
Day-To-Day Responsibilities:
. Drive Lenovo consumer services sales and penetration across India, aligning with strategic objectives and achieving revenue and profit targets.
. Collaborate closely with area managers and the sales team to meet weekly, monthly, and quarterly sales goals through effective resource deployment.
. Manage and optimize multiple sales channels (Online and Offline), implementing best-in-class practices for seamless operations and partnerships.
. Act as the voice of the customer, using insights to enhance customer experience (CX) and improve business strategies.
. Build and maintain strong relationships with internal teams, business partners, key accounts, and Large Format Retailers (LFR).
. Expertise in leveraging digital marketing strategies to drive demand generation, enhance customer engagement, and support strategic initiatives through effective collaboration with cross-functional teams.
Key Competencies Needed:
. Demonstrated excellence in sales and marketing roles with a proven track record of success.
. Comprehensive knowledge of the Services & Solutions business in a Technology OEM environment, with a pan-India perspective.
. Deep understanding of the end-to-end customer sales journey, with the ability to identify and maximize demand creation opportunities in both offline and online ecosystems.
. Extensive experience in retail operations and channel partner engagement.
. Confident, fearless, and articulate communicator with the ability to inspire collaboration and drive alignment across the organization.
Team Collaboration:
. India Consumer Business Unit and sub-segment sales
. India Leadership team, and AP Services Leadership team
Previous Experience:
. 15+ years of experience
. Good track record of Retail sales & marketing
. Work experience in IT/ITes industry
. Understanding of key RTMs and channel partner ecosystem in the IT/ITes space
Qualifications:
. MBA/ Graduate from top colleges
