ServiceNow with CSM

Client : STL - Sterlite Technologies Limited

Full time Emp with STL

Location: Pune /Bangalore

Max Budget : 15-25 LPA

Exp: 5+ years.

Bachelor's degree in computer science, Information Technology, or a related field.

5-8 years of overall experience with hands-on application development on the ServiceNow platform.

ServiceNow Certified CSA (Certified System Administrator), Developer & Implementation Specialist.

Strong knowledge of ServiceNow core platform capabilities, principles, and best practices.

Proven experience in ServiceNow development projects.

Proficiency in scripting languages like JavaScript, GlideScript, and REST API.

Solid knowledge of web technologies (HTML, CSS, XML, JSON, AngularJS) and database concepts.

Good knowledge of ServiceNow components like business rules, ACL's, Script includes UI actions, UI Policy, Client Script, and flow designer.

Experience of working with ServiceNow CSM application is essential.

Hands-on experience on development of Configurable Workspace, Service Portal, and UI Builder.

Experience with ServiceNow integration techniques and third-party integrations.

Strong knowledge of creating UI Pages, widgets, forms, workflows, notifications, record producers & surveys.

Strong analytical and critical thinking skills with the ability to address complex technical challenges.

Experience on upgrading ServiceNow instance to new release.

Some experience in Performance Analytics and Generative AI for CSM.

Good to have Skills:

Familiarity with Agile/Scrum development methodologies.

Excellent communication and interpersonal skills, facilitating effective collaboration with diverse teams.

Enthusiastic about developing state-of-the-art solutions.

Ability to thrive in a fast-paced, deadline-driven environment.

ITIL Certification is a plus.

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