ServiceNow ITAM CMDB Developer
ServiceNow CMDB, ITAM
Desired Competencies (Technical/Behavioral Competency)
- Assist in advancing campus-wide asset management solution
- Facilitate the use of asset management systems to track all hardware and software assets and relationships
- Maintain detailed records and document all changes using change management
- Participate in system-wide and campus-wide software groups
- Technical knowledge of server, application, database, network and storage systems to associate system attributes into the ServiceNow Platform
- Design, development and implementation of automated processes for populating CMDB and HAM/SAM modules
- Manage asset data such as hardware serial numbers for the configuration management database (CMDB/ITAM) and ensure information is up-to-date, accurate, and auditable.
- Establish and monitor processes to assign and track end user computing assets.
- Manage and track of software license assigned to end users, reviewing, and managing IT resource volume and expenditures against purchase agreements.
- Strong experience in Integrations with 3rd party tools using (web services, SOAP/REST, email, MID, etc).
- Experience in loading data into SNOW from third party system using Web Services and Import Sets.
- Should have experience at UI Scripting, UI Action UI Policy, UI Macro, Business Rules, Workflow development, service-now admin, Reporting in ServiceNow SQL, Database view in ServiceNow
- Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
- Should be able to create technical documentation for reference and reporting
- Hands-On experience on MID Server Integrations
- Implementation experience in ServiceNow Discovery & ITAM modules
- Hands-on experience in hardware/ software asset reconciliation
- Experience in installing HAM/SAM Modules
Skills: servicenow,cmdb,management
