ServiceNow IT Asset Management Specialist

Position Title: ServiceNowIT Asset Management Specialist (SAM)

Location: Offshore(Hybrid)

Years of Experience: 4+ years of experience

Client is looking those candidates who have done HAM/SAM Implementations in ServiceNow not experience in HAM/SAM Procurement.

Key Responsibilities:

IT Asset Management:

- Oversee the full lifecycle of IT assets, including acquisition, deployment, maintenance, utilization, and disposal.

- Implement and maintain best practices for IT asset management processes, ensuring compliance with industry standards.

ServiceNow HAM & SAM Implementation:

- Lead the implementation and configuration of Hardware Asset Management (HAM) and Software Asset Management (SAM) modules in ServiceNow.

- Customize ServiceNow workflows, forms, and reports to meet organizational needs.

- Integrate HAM and SAM processes with other ITSM modules within ServiceNow.

Compliance and Risk Management:

- Ensure software licensing compliance, track license usage, and avoid over-licensing or under-licensing.

- Develop and enforce policies and procedures to mitigate risks associated with IT assets.

Asset Optimization:

- Analyze asset data to identify opportunities for cost savings, asset reutilization, and optimization.

- Implement strategies for effective asset procurement and management.

Stakeholder Collaboration:

- Work closely with IT, Finance, Procurement, and other departments to align asset management strategies with organizational goals.

- Provide training and support to teams on IT asset management best practices and ServiceNow usage.

Reporting and Analytics:

- Generate detailed reports and dashboards to monitor asset performance, compliance, and financial impact.

- Present findings to senior management and recommend improvements.

Experience:

- 4+ years of experience in IT Asset Management, with a focus on HAM & SAM.

- Proven experience in implementing and managing HAM & SAM modules within the ServiceNow platform.

- Strong knowledge of IT asset lifecycle management, software licensing, and compliance.

Skills:

- Proficiency in ServiceNow, particularly in HAM and SAM modules.

- Excellent understanding of ITIL processes and frameworks.

- Strong analytical and problem-solving skills.

- Ability to work independently and manage multiple priorities in a fast-paced environment.