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Job Title: ServiceNow Developer
Location: Offshore (Hybrid)
Experience Required: 5+ Years
Key Responsibilities:
- Utilize Expertise: Leverage extensive ServiceNow platform knowledge to develop, customize, and optimize applications, modules, forms, and workflows.
- Scripting & Automation: Use JavaScript and Jelly scripting to automate and enhance business processes.
- Integration: Integrate ServiceNow with external systems using REST APIs, SOAP web services, and MID Servers.
- Custom Solutions: Develop and implement custom applications and workflows in ITSM, ITOM, HRSD, and CSM applications.
- Best Practices: Ensure adherence to ServiceNow best practices while contributing to continuous improvement initiatives.
- SME Leadership: Act as a Subject Matter Expert (SME) in ITSM, ITOM, HRSD, and CSM applications, providing expert-level support and guidance.
- Collaborate & Lead: Work with cross-functional teams to design, develop, and deploy solutions, and communicate effectively with stakeholders.
- Mentor & Guide: Mentor junior developers, ensuring the quality and efficiency of their work.
Qualifications:
- Platform Knowledge: Strong hands-on experience with the ServiceNow platform.
- Scripting Proficiency: Expertise in JavaScript and Jelly scripting to build and automate workflows.
- Custom Development: Proven track record in developing custom applications, modules, forms, and workflows within ServiceNow.
- Integration Expertise: Ability to integrate ServiceNow with external systems using REST APIs, SOAP, and MID Servers.
- Best Practices: Deep understanding of ServiceNow best practices.
- Leadership: Strong leadership and communication skills for managing projects and teams.
- SME in ITSM & ITOM: Subject Matter Expert in IT Service Management (ITSM) and IT Operations Management (ITOM).
- SME in HRSD & CSM: Expertise in HR Service Delivery (HRSD) and Customer Service Management (CSM).
Preferred Qualifications:
- Additional Skills: Experience with additional scripting languages and frameworks.
- Certification: ServiceNow System Administration or Application Development certification.
- Agile Methodologies: Experience in Agile development practices.
Looking forward to hearing from you!
