Experience - 5+ Yrs
Job Title: ServiceNow Developer
Job Description
We are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate should have a minimum of 9 years of experience in ServiceNow development and possess a deep understanding of the ServiceNow platform.
Responsibilities
- Design, develop, and implement solutions using the ServiceNow platform to meet business requirements.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Level Management.
- Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies, and ACLs.
- Integrate ServiceNow with other systems and applications using APIs and web services.
- Troubleshoot and resolve issues related to ServiceNow functionality and configuration.
- Perform system upgrades, patching, and enhancements in accordance with industry best practices.
- Create and maintain technical documentation, including design documents, test plans, and user guides.
- Collaborate with cross-functional teams to deliver high-quality solutions within the defined timelines.
- Stay up-to-date with the latest ServiceNow features, enhancements, and best practices.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Minimum 10 years of experience in ServiceNow development.
- Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Service Level Management.
- Proficient in ServiceNow scripting languages such as JavaScript, Glide, and Jelly.
- Experience in integrating ServiceNow with other systems using APIs and web services.
- Solid understanding of IT service management (ITSM) processes and best practices.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- ServiceNow certification(s) is a plus.
- Ability to work independently as well as collaboratively in a team environment.
Note: This job description is intended to provide a general overview of the requirements and responsibilities of the ServiceNow Developer position. It is not exhaustive and may be subject to change based on the needs of the organization.
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