Job Description
The incumbent should have an overall experience of 5-8 years in engineering & development role with minimum 4 years specific to specific to ServiceNow software suite, in the below technical areas:
Good Understanding of development and implementation of as a service and cloud platforms and products. Experience of Development of Customized SaaS Platforms
Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM
ServiceNow Administrator-level training and / or equivalent hands-on experience
In-depth understanding and hands-on application of Service Management business processes. ITIL/ITOM knowledge is a plus.
Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API's
Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work
Has experience functioning as a Developer/Senior Developer in multiple ServiceNow implementations
Ability to build & present solutions to management.
