ServiceNow Developer

ServiceNow Custom Application Development Senior Developer will be responsible to develop and articulate solutions for custom applications development requirements to satisfy business needs using best practices This includes development and maintenance of various components technical documentation and implementation guides

He she will work with team to develop enhance custom application features and capabilities

Role Responsibilities

Implement standardization and best practice for ServiceNow custom application development implementation

Develop custom applications and feature to satisfy business needs

Develop Flows Flow designer for custom applications and features

Develop queries reports and dashboards and Workspaces

Develop Inbound Email Actions

Develop integrations in ServiceNow utilizing ServiceNow table APIs scripted Web Services and custom REST APIs

Create and configure Business Rules UI Policies UI Actions Client Scripts SLAs Notifications and ACLs including advanced scripting of each

Import data into ServiceNow utilizing Scheduled Jobs Flows Import Sets and Transform maps

Follow coding standards and convention while development

Implement standards and best practices for maintaining the health performance and scalability of the custom app

Implement prototyping POC as needed

Work with customer team members to capture business requirements and translate them into appropriate technical solutions

Proactive responsive and focused on anticipating future requirements and or issues

Drive timely closure for assigned issues requests

Develop clear and concise technical process user manual documentation

Strong collaboration with stakeholders including internal customers stakeholders and vendors to understand challenges and gain consensus on improved system and operational solutions

Must have experience in implementation of ServiceNow Instance Upgrade

Technical and Industry Experience

Industry and project experience of 5 years with ServiceNow

At least 2 years hands on experience in developing custom app using App Engine and Flow Designer

Experience in implementing custom applications which include but not limited to custom tables catalog items Flows script includes portal widgets ACLs and business rules etc

Expertise with JavaScript HTML and CSS

Expertise in implementation of ServiceNow Instance Upgrade

Experience working in an IT Service Management ITIL Agile DevOps environment

Expertise in ServiceNow Coding java script business rules client scripts UI Policies etc

Knowledge on ServiceNow ITSM in ServiceNow

Experience on REST SOAP based integrations and inbound email actions

Sound knowledge of industry standards and methodologies

Strong analytical skills communication and presentation skills

Prior experience of working with globally dispersed virtual teams across a number of disciplines

Strong interpersonal skills with a collaboration mindset both within and outside the immediate team

Creative and solution oriented

Willing to take on new challenges and drive them to completion

Certifications Preferred

oServiceNow Certified System Administrator CSA

oServiceNow Certified Application Developer CAD

oServiceNow Certified Implementation Specialist ITSM CIS ITSM

oITIL v3 4 Foundation

Skills

ServiceNow-CustomApp Development