- ServiceNow Administrator & Platform Solution Architect.
Responsibilities:
- Responsible for overall ServiceNow platform Administration and also responsible for building complex ServiceNow technical solutions.
- Responsible for reviewing Technical solutions for ITSM, HRSD, CSM & Procurement applications within the Servicenow Platform.
- Gather requirements from Business Owners, and craft fast, efficient, and large-scale solutions
- Assess architecture and Solution designed to support Kenvue objectives including alignment with ServiceNow implementation best practices
- Able to perform quick POC s to demonstrate new features to business owners and accelerate tiem from design to development
- Provide technical guidance on platform wide solutions
- Provide guidance to development team in building solutions as per ServiceNow s best practices.
- Able to coordinate with Development, testing and Tech Quality teams and takes the ownership to deliver the solution in Production.
- Able to manage ATF ( Automated Test Framework) tests witjin platform for all the requirements.
Qualifications Position Requirements:
- BA/BS required and a degree in STEM field
- Preferred 6+ years of ServiceNow experience
- Demonstrated experience as a technical architect, or administrator of an ServiceNow platform
- Demonstrated experience balancing business needs with customization controls and speed/scale
- Experience with a modern object-oriented programming language (eg, JavaScript)
- Experience working in and/or leading Product, Agile, and Scrum teams Excellent written and verbal communication skills; ability to communicate effectively in both 1-1 and large group settings Excellent analytical and problem-solving skills
Preferred Competencies:
- Certification in ServiceNow System Administration, Application Development, and Scripting Experience
- Experience with modern web integration protocols (eg, REST, JSON, SOAP/XML, etc)
- Experience with portable data structures (eg, JSON, XML, etc)
- Experience with ServiceNow s Automated Test Framework
- Familiarity with testing methodology including Unit, Integration, and Regression Testing
