Job Title: Customer Service Staff- Location: SLV Coffee Pvt Ltd, Kochi
As a Caf Service Staff member, you will be the face of our caf, responsible for delivering outstanding customer service, ensuring a positive guest experience, and supporting daily caf operations. You will work closely with other team members to create a welcoming environment and contribute to the smooth running of the caf.
Customer Service: Greet customers warmly, take orders, provide information about menu items, and ensure an overall positive dining experience.
- Order Preparation: Accurately prepare and serve food and beverages according to caf standards, including coffee, tea, and specialty drinks.
Cash Handling:
Operate the cash register, handle cash and card transactions, and provide accurate change.Cleanliness:
Maintain a clean and organized work area, including tables, counters, and equipment. Ensure compliance with health and safety regulations.Stock Management: Assist with inventory management, including restocking supplies, and reporting any shortages or issues.
Qualification & Experience: Any Degree, Previous experience in a caf or restaurant setting is preferred but not required.
- Skills: Strong communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment.
Attitude:
Positive, friendly, and enthusiastic demeanor with a genuine passion for providing excellent customer service.Flexibility:* Availability to work flexible hours, including weekends and holidays.
Job Types: Full-time, Permanent
Schedule:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
