Service Reliability Engineer

• We are seeking an experienced, passionate, and motivated individual to join our team as a Service Relaibility Engineer. As part of this role, you will play a pivotal role in driving the reliability, availability, and performance of our web applications by implementing best practices for system design, software development, automated testing, and continuous integration using industry standard tools such as GitHub Actions, GitLab CI, or Jenkins. You will also be responsible for monitoring system health, troubleshooting incidents, and proactively identifying areas for improvement.
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  nAbout the role:
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  • Implement best practices for system design, software development, automated testing, and continuous integration using industry standard tools such as GitHub Actions, GitLab CI, or Jenkins.
  • Collaborate closely with cross functional teams to understand their requirements and translate them into technical specifications for implementation.
  • Monitor system health, troubleshoot incidents, and proactively identify areas for improvement.
  • Develop automated tests and deployments utilizing programming languages such as Python, Bash, Groovy, or Ruby.
  • Design scalable systems capable of handling high traffic volumes while maintaining optimal performance levels.
  • Utilize cloud platforms like AWS, Azure, or Google Cloud Platform (GCP) to host applications efficiently.
  • Work collaboratively within Agile teams to deliver new features & enhancements according to customer needs.
  • Participate in code reviews to ensure adherence to coding standards, best practices, and security guidelines.

  
  nnAbout You:
• nOver 2 years of hands-on experience in AWS Cloud
• nStrong proficiency with AWS tools, including EC2, S3, and VPC
• nProven track record of working with ServiceNow
• nExtensive experience in application support
• nSkilled in utilizing monitoring tools such as Datadog
• nOpen to working in rotational shifts
• nAdditional knowledge of Tomcat is a plus

  
  nYou will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  nHybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  nWellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

  nCulture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

  nLearning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking.

  nSocial Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

  nPurpose Driven Work: We have a superpower that weve never talked about with as much pride as we should we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

  nCompensation Base salary and a variable compensation that is directly related to your success.

  
  n#LI-VN1

nWhat's in it For You

nDo you want to be part of a team helping re-invent the way knowledge professionals work How about a team that works every day to create a more transparent, just and inclusive future At Thomson Reuters, weve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the worlds most global news services Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

nWe are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

nAccessibility

nAs a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

nWe also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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nMore information about Thomson Reuters can be found on https://thomsonreuters.com.