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| KRAs: | |
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| Redress customer needs pertaining to cash, DDs, cheque deposits, general information. | |
| Speed and accuracy of transaction. | |
| Exploitation of other business opportunities sensed. | |
| Providing quality of experience that will ensure retention and positive word-of-mouth. | |
| EXPERIENCE, QUALIFICATIONS & QUALITITIES | |
| Experience of 1-2 years only. The experience should have been in the front-office of banks. | |
| Graduate. | |
| Well groomed and presentable. | |
| Bilingual proficiency: English and local language | |
| Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. | |
| Computer proficiency a must. | |
| AGE: 22-25 years | |
| OTHERS: | |
| Reporting to: Service Manager / Branch Manager (depending on size of branch) | |
| TARGET: | |
| ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange | |
| THE ROLE (bold): | |
| REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS | |
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Date Posted: 09/11/2024
Job ID: 99721357
Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.
