Service Now Developer

Greeting from Team Management Services (TMS), an end-to-end HR consulting services firm!

Currently we have an urgent job opening forthe position of Service Now Developer with one of our clients at Mangalore.

Company Profile:

Our client is a technology-driven company, and have guided numerous clients through the digital transformation, helping them better connect with customers to improve retention and enhance brand stickiness with more than 20 years, they have provided clients with outsourced service solutions that promote customer retention, increased revenue, and a better connection between user and brand. Innovation is based on understanding consumers, their behaviours, and their motivations, and then implementing steps that meet and exceed those expectations.

Our client is certified as an NMSDC Minority Business Enterprise (MBE) and a WBENC Women's Business Enterprise (WBE) with the technological infrastructure and industry expertise to deliver the experience to customer's demand. Values such as agility, responsiveness, and simplicity at scale serve as guideposts in working to earn your business every day.

Position Title:Service Now Developer

Experience Required: 4-7+ Years

Location:Mangalore / Mysore

Qualifications: Bachelor's Degree in Engineering, Computer Science, or related disciplines or equivalent experience.

Roles and Responsibilities:

The Systems developer is responsible for Ownership of end-to-end product life cycle, including business needs, product vision and strategy, roadmap creation and communication, requirements gathering, and functional specification all the way through to end-user enablement and success.

Proactive system maintenance including Security Reviews, Release Updates, Health Check, upgrades, and Optimisation.

Laise with key stakeholders to explore and suggest appropriate technical solutions to achieve the required product features as well as monitoring technical progress against plans, whilst safeguarding functionality, scalability, and performance.

Write unit and integration tests, within test environments to ensure code quality. Troubleshoot and resolve problems raised with existing systems (de-bugging / reverse engineering).

Design smart ways of storing and displaying complex data.

Support, maintain and develop in-house systems to meet changing business needs.

Drive and enhance the deployment process on all environments.

Manage instance security including MFA, permissions, ACLs, role-based access.

Strive for strong maintainability, manageability, and upgradability through minimising nonOOTB solutions.

Assist in defining the team's technical strategy and advise on product roadmaps and migration plans to achieve strategic goals.

Undertake scripting and development of OOTB and custom features and solutions (JavaScript: both server and client-side Rules, Client Scripts, UI Actions, UI Pages).

Skills Set:

Experience in the Managed Service Provider, Internet Service Provide or Telecoms industry

Experience with ServiceNow with Integrations with SOAP/ Rest API's

Working with controlled code repository (GIT , SVN)

Experience of working with and supporting databases/ Integrations

Unit testing including mocking and behavioural testing

Building and deploying scalable, secure code releases

Implementation of corporate applications / platforms

Agile / Scrum Methodology

Experience in Incident and Request Management

Required Skills Set:

ServiceNow Config / Dev

SQL Server DBA or similar role

Web services, both SOAP and RESTful services

NET framework.

MVC and .NET Core.

Working with controlled code repository (GIT, SVN)

Unit testing including mocking and behavioural testing

Core ServiceNow modules and applications

Key technologies relevant ServiceNow integration solutions.

If you have any questions or concerns, please do not hesitate to contact us. Also, please feel free to forward this email to your friends and colleagues if you feel they might be interested in this position.

Thank you and hope to talk to you soon in more detail.