No of years experience 5+ years Detailed job description - Skill Set:
Area of expertise - Deep understanding of all or some of these ServiceNow modules - ITSM, CSM (Customer Service Management), FSM (Field Service Management), Integration hub with hands on experience of working across multiple integrations.
Essential Skills -
- In depth understanding of TSM/CSM implementation for Customer and enhancing configurable workspaces.
- Experience with Catalog Item, Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
- Hands on experiences with ServiceNow integrations (OOTB, Custom) with third party applications.
- Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.
- Good experience in Agile way of working (Scrum, User Story, Sprint model)
- Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.
Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience. Mandatory Skills Service Now Developer Work Location Any Infosys DC location in India BGV Pre/Post onboarding Post onboarding If it's before-onboarding, please confirm whether final BG report is required or interim report is fine to onboard candidate Post onboarding Any Specific vendor to initiate BG NA
