- Coordinate day-to-day activities to meet project objectives.
- Installation of the Machines.
- Educate and train customers on the use of machines, software, and applications.
- Attending Break down Calls and Troubleshooting
- First Time Resolution of the machines handled.
- Build positive relationships with customers.
- Collect, record, and maintain the right data to meet project objectives.
- Closely working with the local client centers to achieve the desired goal.
- Brainstorm with the internal team on ways to address gaps that may arise.
- Support the operational aspects of product implementation and development.
Skill Set (Technical and Soft skills) :
- Min 2 years experience in a healthcare institution.
- Experience in Health Tech or Public health sectors is extremely advantageous.
- Understanding the Healthcare market is a plus.
- Strong MS Office Skills (PowerPoint, Word, Excel) and IT Literacy.
- Resilient team player who is willing to adapt to the changing priorities of the business.
- Excellent verbal and efficient written communication demonstrating confidence in a client-facing role.
Expected Educational Qualification:
- Any B.Sc degree
- BSc Nursing (Optional)
Desired Candidate Profile
- Ability to work productively with minimal supervision.
- Good communication and customer service skills
- Experience troubleshooting and responding to customer concerns.
- Strong time management skills. Ability to adapt to changing circumstances.
- Ethical and trustworthy.
Languages : English, Kannada(Must)
