Service Engineer - Merchant Automation

KONGSBERG

Early Applicant

5 months ago
Be among the first 50 applicants

Exp: 2-4 Years

Navi Mumbai, Mumbai, India

Job Description

Qualification
B.E / Diploma in Instrumentation/Electronics/Electrical.
Experience
2+ years of relevant experience in Maritime industry with good track record.
Experience in Marine Automation and control systems.
Good understanding and knowledge of Marine Automation products, systems, their functionality, and applications.
Meticulous & methodical approach to case handling.
Basic knowledge on Marine Automation, Switchboard, Control Systems and Engines.
Skills
Overall focus and awareness on quality.
Good communication skills with excellent verbal and written English
Self-driven & focused person
Team Player
Travel
Extensive travel whenever required.
Prepared to travel on short notice.
To possess valid travel document.
Willingness to travel to any part of the world wherever company feels safe to travel.
Roles & Responsibilities
Basic troubleshooting, installation, maintenance, and repair on designated equipment.
Perform troubleshoot on technical problems evaluate options under circumstances.
Completing Preventative Maintenance and field modifications.
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Meeting Health and Human Services, Environmental Health, and Safety and/or all other applicable regulatory requirements.
Utilizing the escalation process to resolve customer service delivery issues.
Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
Adhering to current regulatory requirements