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Jungheinrich India

Service Engineer Material Handling Equipment

Jungheinrich India
Early Applicant
  • 3 months ago
  • Be among the first 50 applicants
Exp: 4-10 Years
Pune, India
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Job Description

Job Purpose

  • Handle all Service calls efficiently to gain Customer Satisfaction
  • Generate revenue through recommending Spare parts after service visit
  • To attend and prioritize service calls to minimize resolution time
  • Ensure sharing Best Practices within team to build more technical strength

Duties And Responsibilities

  • Attend all service calls as per schedule given by Service Coordinator/Dispatcher
  • Submitting critical & recommended Spare Parts list to Customer after service visit
  • Timely submissions of Service reports and related reports to close calls raised in SAP
  • Improve technical skills to handle breakdown calls effectively to reduce downtime of MHEs
  • Decision making and problem solving attitude with joint team efforts
  • Always suggest ways in improving handling of Installations & Commissioning
  • Follow up on Payments with Customers
  • Implementing measures for enhancing Safety levels during service
  • Responsible for fulfilling all necessary documents related to Service activities

Qualifications

  • Education : ITI / Diploma in Mechanical, Electrical, Electronics
  • Specialized knowledge : Special course in Mechanical, Hydraulics and Electrical circuits
  • Skills : Technical Skills, Good Communication Skills
  • Abilities : To fulfill Customers requirement ensuring 90% uptime of MHEs
  • Other characteristics such as personal characteristics : Humbleness
  • Professional Certification : Course on basic Hydraulics & Electrical
  • Experience : 4 to 10 years

More Info

Industry:Other

Function:Engineering

Job Type:Permanent Job

Skills Required

Mechanical
Electrical
Good Communication Skills
Technical Skills
Electronics
Hydraulics

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Date Posted: 07/08/2024

Job ID: 87810017

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About Company

Jungheinrich India
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