Skills:
GPS technology knowledge, Troubleshooting skills, Technical support, Install GPS tracking devices, maintenance and troubleshooting of GPS devices, analyze reports on vehicle locations, resolve any technical issues related to GPS, vehicle fleet management,
Job Overview
We are seeking a skilled and dedicated Service Engineer for our GPS Tracking division at ARSS Infrastructure Projects Limited. This is a full-time, mid-level position located in Bhubaneswar. The ideal candidate will have 4 to 6 years of relevant work experience. The Service Engineer will play a crucial role in providing technical support, installing, maintaining, and troubleshooting GPS tracking devices, and resolving any technical issues related to GPS technology.
Qualifications And Skills
- In-depth knowledge of GPS technology, including the installation and maintenance of GPS tracking devices.
- Strong troubleshooting skills to diagnose and resolve technical issues related to GPS devices efficiently and effectively.
- Proven ability to provide technical support to clients, addressing their GPS-related concerns and questions.
- Experience in installing GPS tracking devices in various types of vehicles.
- Capability to analyze reports on vehicle locations and use this data to optimize fleet management and operations.
- Strong communication skills to convey technical information clearly to both technical and non-technical stakeholders.
- Ability to perform maintenance tasks on GPS devices to ensure their optimal performance and longevity.
- Experience in vehicle fleet management is highly desirable to understand the complexities of managing multiple vehicles and optimizing their routes and schedules.
Roles And Responsibilities
- Install GPS tracking devices in a range of vehicles, ensuring accurate and secure installations.
- Conduct regular maintenance and troubleshooting of GPS devices to ensure their proper functionality.
- Analyze reports on vehicle locations, speeds, and routes to provide insightful data for fleet management optimization.
- Provide technical support to clients, addressing and resolving any issues related to GPS tracking devices.
- Collaborate with the technical team to develop solutions for complex GPS-related challenges.
- Maintain up-to-date knowledge of emerging GPS technologies and industry best practices.
- Ensure compliance with all relevant safety and quality standards during the installation and maintenance of GPS devices.
- Document all technical issues and their resolutions to improve the efficiency of the support process.
