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TATA Consultancy Services Ltd.

Service Desk team lead/QA lead

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Job Description

Job Description

JD:

People Management Skills

Service Desk Operations experience

Excellent English language voice and written com skills
Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )
Willingness to work in 24/7 ops incl night shifts and weekends
IT/Application Service Desk agent experience using Genesys /CISCO voice platforms
ITIL V4 Foundation


Desired Candidate Profile

BACHELOR OF ENGINEERING

Skills Required

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Date Posted: 21/11/2024

Job ID: 101101499

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About Company

Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.

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