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IT/Computers - Software
JD:
People Management Skills
Service Desk Operations experience
Excellent English language voice and written com skills
Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar ,Snow etc )
Willingness to work in 24/7 ops incl night shifts and weekends
IT/Application Service Desk agent experience using Genesys /CISCO voice platforms
ITIL V4 Foundation
Role:Analyst
Industry:IT/Computers - Software
Function:IT/Application Service Desk agent
Job Type:Permanent Job
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Date Posted: 21/11/2024
Job ID: 101101499
Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.