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Description And Requirements
Role / Job Description
- The Service Delivery Engineer - Virtualization is a challenging role. In this role you will work with various VMware products(vSphere 7.x, 8.x, vSAN 7.x, 8.x, NSX 3.x & 4.x, vROPS, VCF, vRLI, SDDC Manager) to triage, analyze and troubleshoot the issues in complex Production environment.
- 5+ years Experience vSphere Environment.
- 3+ year's experience on NSX and vSAN.
- Resolution of these issues- requires assessing, planning, troubleshoot the issues and provide the root cause analysis.
- Maintaining the SLA is a key success as they provide timely and efficient fixes and updates to keep the customer happy.
- Knowledge on escalation procedures, incident management, problem management including RCAs.
Technical Skill Required:
- Proficiency in VMware product portfolio including vSphere vCenter, NSX, vSAN.
- Identifying and resolving VMware Infrastructure- ESXi host and Virtual Center performance related issues, Performance Monitoring, Datastore related issues (Latency or IOPs), ESXTOP.
- Experience in maintenace of enterprise datacenters networks(software defined networking(NSX)).
- Experience in maintenance of VSAN Cluster.
- Solid background in identifying and troubleshooting vSAN 7.x, 8.x, NSX 3.x, 4.x related issues.
- Hands on experience on VMware NSX-T Manager, Distributed Firewalling, Edge Firewalling, N-VDS, Tier 0, Tier 1 gateways & logical segments, NSX Intelligence, PCG, CSM.
- Periodically monitor the traffic requirement of Applications & Services and make changes to security policies to reflect the change in traffic patterns.
- Ability to Engage, Collaborate & Direct stakeholders & project teams.
- Technical understanding on multi-vendor hardware Enclosures (Lenovo, HPE and Dell enclosures), Physical Networking Understanding.
- Identify and troubleshoot to fix the problem & break fix.
Other Skills:
- Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher.
- Total 5-7 years of experience on VMware products
- VMware Certified advanced professional Network Virtualization Deploy/Design.
- VMware Certified Specialist vSAN.
- Good communication and interpersonal skills.
- Ability to work independently and resolve technical issues.
- Ability to interact with global customer.
- Person should be flexible to work in 24X7 environment in shifts.
Additional Locations:
- India - Karntaka - Bangalore
- India - Karntaka - BANGALORE
- India
- India - Karntaka
- India - Karntaka - Bangalore , * India - Karntaka - BANGALORE
