Skills:
Microsoft Office, Microsoft Excel, Analytical Skills, Problem Solving, Service coordinator, Service Desk Management,
Position : Service Coordinator
Qualification : Diploma/ Any Graduate
Experience 1 2 Years
Budget 15K 20K
Gender Male/Female
Company Address
Almoe Digital Solutions Pvt Ltd
5th Cross, Pampa Extension, Hebbal Kempapura, Bangalore
Preferred candidates who stays in and around Hebbal location or ready to relocate.
Job Description
- Knowledge on Service Desk
- Coordination with technicians on jobs schedule and update
- Coordination with customers for the install service schedule
- Tracking movement of RMA spares and panels to customers
- Communication with other regions customers and sales team
- Updating SOP in service desk
Skills
- Excellent verbal and written communication skills ( English is must)
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills.