Skills:
Draft mail, service indusrty, service field, Field Service Management, service, calls,
JD- Service Coordinator
Roles and responsibility
- Attending Customer calls regarding Customer complaints and service complaints
- Assessing the service needs of clients and linking them to the appropriate resources and providers
- Responding to complaints and resolving issues or matching clients with better services
- Mail drafting.
- Should have exp in Handle Team ,Team leading,
- Coordinate with site operators.
- Maintained the records of gensets in log sheets, servicing record of gensets.
- Preparing service reports ,maintain record
- Site visit
Technical Skillset
- Sense of ownership and pride in your performance and its impact on companys success
- Critical thinker and problem-solving skills
- Team player, Pleasant personality
- Good time-management skills
- Great interpersonal and communication skills
- Knowledge of use of email and internet (basics)
Qualification
B.sc, BCA, Diploma electrical, any Graduation, preferable service coordinator experience.
Experience
2 -3 yrs
Male candidate prefer only
Soft Skills
- Good communication
- Able to draft mail
- Required own vehicle.
- Good in team leader.
- Preferred candidate from Service field OR Service Industry
