About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Nestled in Koh Samui's breathtaking coastline, Four Seasons Resort Koh Samui is an oasis of elegance and serenity amidst the azure waters of the Gulf of Thailand. Spanning 42 acres of lush landscapes with tranquil lagoons and cascading waterfalls, the resort exudes a sense of profound connection to the island's maritime charm. The resort boasts 70 sumptuously designed Villas and Residences that encapsulate the essence of traditional Thai elegance. Drawing inspiration from the time-honored Southern Thai architecture, the accommodations seamlessly blend intricate local craftsmanship with contemporary comforts. Each abode offers unparalleled views of the expansive sea and the surrounding coconut groves, ensuring guests are immersed in nature's embrace. Four Seasons Resort Koh Samui, where the essence of Thai luxury meets the whispers of the ocean, promises an experience that is both timeless and enchanting.
Server-Pla Pla
About The Role
The Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Server position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Servers anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.
The position reports to the Restaurant Manager.
What You Will Do
- Provide an enjoyable expertly served food and beverage to Four Seasons standards of excellence for quality, professionalism and friendliness
- Anticipate guest needs and satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Establish and follow up on core standard, sequence of service and service procedure
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Complete opening and closing side work as assigned and has all tables set according to standard
- Present menus and explanations for all menu items as well as specials of the day, including describe, alternative special cuisine
- Communicate guest orders including any special needs or requests to the kitchen using the Resort's point-of-sales system; coordinate food timings
- Check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality
- Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
- Breakdown, clean and set-up of tables, buffets, and food stations
- Maintain hygiene and cleanliness of workplace in line with PWT food safety standards
- Support the team in promotional calendar activities and events related to your outlet in order to upsell
- Work harmoniously and professionally with co-workers and supervisors
What You Bring
- Must have existing work authorization to work in the country of Thailand
- Proficient in English communication
- Excellent personal presentation and interpersonal skills
- Confident outgoing personality and a can-do approach to any request
- High level of wine and food knowledge
- Working knowledge of the Micros system is essential
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours
- This is a full-time position
- The working hours will primarily be early morning, days, during weekdays and weekends.
