- Tireless focus on human-centred design to always meet our user needs that serve our users a little better every day
Receive & proactively question design briefs to ensure a full understanding
Coordinate; conduct; synthesise and communicate research findings from a range of quantitative & qualitative sources
Identify the business and user needs and perform analysis on functionality; usability and create user requirements. Translate user requirements into defined specifications and inspire the Engineering team to develop the right product delivering value to our users and business. Deliver project outputs including personas; user journeys; page flows; wireframes; site architectures; navigation models; interface scamps; page comps; interactive prototypes; interaction guides; affinity maps and annotated visual documentation.
Collaborate with all design & delivery disciplines to create & improve user experience and outcomes that are in-line with our design principles. Work in partnership with Engineering; Product Managers and broader business teams to understand requirements that align design vision; technical feasibility and strategic goals. Demonstrate strong written; verbal communication and presentation skills to all levels of seniority and disciplines within the organisation. Work in partnership with Product Managers; Researchers and Engineering to align design vision and activities with our business goals. Collaborate with other members of the wider project team to create key success metrics for design changes.
Effectively coordinate; facilitate and lead ceremonies; peer/design reviews and workshops with all design & research teams; business owners and stakeholders Be an advocate for correct use of and contribution to our design system. Proactively share and communicate design expertise and knowledge with your peers and teams to improve organisational capability. Creative problem solving; such as simplifying research & design issues for complex products & services.
Continuously seek to improve research; design; and development processes to gain efficiency; remove obstacles; and simplify workflows. Lead by example; demonstrating Tesco values; provide guidance and mentoring to help the team focus on our mission; achieve their best and strive for excellence Provide support & mentorship for junior team members; help to define objectives and help manage professional & personal development.
Qualifications Information Architecture (IA)
Workshop facilitation
Usability evaluation
Requirements - gathering and discovery
User-centred design- designing something that is fit for purpose
Curiosity and Learning
Communication and Influencing
Strategic Thinking and Problem Solving
Data Analytics and Insights
Product Methodologies
Wireframing and Prototyping
