At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
nA Day in the Life
nOur IT User Experience Research & Design Team uses human-centered research and design techniques to partner with stakeholders in creating consistent, usable and accessible technology solutions for Medtronic employees, customers, patients and partners. As part of the Enterprise Architecture team, we help establish standards for UX and UI, facilitate workshops to shape solutions, understand the opportunity space, and provide internal consultative expertise to ensure both custom and SaaS solutions are as user-friendly as possible.
nResponsibilities may include the following and other duties may be assigned.
nCreates and refines designs for products and services focused on user interfaces and user experience.
nConsiders technology, platforms, and architecture while applying human-centered techniques in design approaches.
nEngages in generative design research and the translation of user/customer needs into design concepts.
nCollaborates with multi-disciplinary teams and facilitates working sessions, brainstorming, design reviews and collaborative design meetings.
nDocuments design language and user interface design.
nDIFFERENTIATING FACTORS
nAutonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes.
nOrganizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
nInnovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties. Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.
nCommunication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
nLeadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others work product.
nRequired Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience. May have practical knowledge of project management.
nThe Senior UX/UI Designer (Experience Architect) will work with end users, stakeholders and development teams to design user experiences and user interfaces for applications. This individual will work on complex, transactional, responsive web-based and mobile systems as part of a shared services organization in Information Technology. These applications often have a high profile within the company because they support all business units and geographies.
nThe Senior UX/UI Designer (Experience Architect) will be responsible for guiding user experience design activities on multiple projects, and will:
nDrive UX strategy with product and project teams
nFacilitate stakeholder engagement as part of a human-centered design process
nFacilitate workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas with customers.
nResponsible for human-centered research and gathering insights on user behavior
nCreate personas and end-user journey maps
nTranslate business and user needs and technology constraints into solution concepts that are meaningful, easy to use, and engaging.
nCreate storyboards, prototypes, and interface mockups to demonstrate product design ideas.
nBring complex data products to life through maps, dashboards and infographics.
nEstablish design patterns and apply UX best practices and approaches to products, services & user interfaces.
nDocument product specifications, including accessibility requirements.
nHelp drive user research and assessments for the projects that fall into UX criteria
nLead the efforts to develop measurable UX KPIs for key projects.
nThe Senior UX/UI Designer (Experience Architect) will be expected to:
nWork effectively with distributed teams, on- and off-shore team members, and third-party partners.
nEnable and facilitate remote collaboration sessions and workshops using video conferencing and virtual whiteboarding tools.
nDocument the final user interface design in a format that is useful to various members of the development team, and consistent with Medtronic's internal project documentation standards.
nWork effectively under the guidance of a UX lead, or work independently, depending on the project.
nOperate comfortably in iterative and waterfall methodologies.
nProvide UX consultation and guidance to project sponsors and implementation teams.
nUnderstand usability heuristics and crafting of effective usability requirements, and evaluate and provide heuristic assessment of user interfaces.
nCommunicate effectively (verbally and in writing) with all levels and roles in the organization.
nUnderstand and demonstrate the ability to work in a highly-regulated industry.
nEffectively facilitate working sessions, design reviews and collaborative design meetings.
nPossess strong knowledge of web-based application design, including responsive and adaptive methods.
nConduct user research, including usability testing.
nRemain current with internal quality training and regulatory requirements.
nRequired Knowledge and Experience
nRequires a Bachelor's Degree in Engineering, MCA, or MSc, Overall 8+ years of IT experience and a minimum of 5 years of relevant experience.
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nThe right candidate will have experience with the following:
nA full range of human-centered research and design techniques, including research methods, personas, journey maps, site mapping, user flows, card sorting, tree studies, interaction design using wireframes, prototyping (low- and high-fidelity) and usability testing.
nExpert prototyping skills using Axure and Figma.
nCreating and conducting usability tests and other user experience verification methods; experience with System Usability Scale.
nMiro or Murally for virtual whiteboarding and collaboration.
nUsing and/or creating design style guides or design systems.
nWorking collaboratively with development teams.
nDesign of highly transactional websites or web-based applications. Design of native mobile applications is a plus.
nUI Design Documentation and experience writing interface design specifications.
nGlobal teams and systems, including non-English user interfaces.
nVisio or other flow mapping tools.
nFacility with Zoom or Teams for remote collaboration.
nBusiness tools, including Word, Excel, Outlook.
nPREFERRED QUALIFICATIONS
nPrevious Medtronic experience.
nIT Experience desired.
nMobile design experience including knowledge of iOS screen controls, application flow and design best practices is a plus.
nA desire for continuous learning.
nWillingness to experiment and iterate.
nExperience conducting usability tests.
nAbility to facilitate a collaborative design process, demonstrating developed interaction skills (facilitation, instruction, presentation, interviewing, meetings) .
nAbility to create and manipulate graphic design elements for mobile and web-based applications.
nExperience participating on Agile (or other iterative methodologies) development teams as the individual who is accountable for the user interface design .
nBroad business knowledge and experience .
nBroad knowledge of mobile and web application development technologies.
nExcellent communication skills (oral, business writing, and listening).
nPhysical Job Requirements
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nThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
nBenefits & Compensation
nMedtronic offers a competitive Salary and flexible Benefits Package
nA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
nAbout Medtronic
nWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
nOur Mission to alleviate pain, restore health, and extend life unites a global team of 90,000+ passionate people.
nWe are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
nLearn more about our business, mission, and our commitment to diversity
here
