Senior Travel Consultant

Experience: 3+ years

Qualification: Graduation in any discipline & MBA (Optional)

Location: Gurgaon(Cybercity)

https://getglobalgroup.com/

Key accountabilities:

Crew Visas, ticket, accommodation & insurance issuance in cost effective manner, Logistics, Mobilization, PCR and Rotation

Verifying crew documents and crew availability for the visa/residency process after taking crew on board by HR.

Coordination and following up with client on ticket approvals and ticket bookings wherever applicable.

Crew delivery on requested delivery time

Crew Mobilization and Demobilization emails needs to share send to the client and internal team on time.

Real time basis deployer (internal system) needs to be updated.

Call to the crew at the time of handover & mob / demob

Sharing all relevant information documents with the crew pertaining to his travel such as Flight tickets, Travel insurance, hotel voucher, immigration details etc

Help in resolving the issues with Crew if they have any, prior to travel

Coordinating with CDT team, which includes HR and on crew and client issues and escalating them to the line manager if issues are not getting resolved

Maintaining a Ticket, visa tracker & crew rotation (internal record)

Taking care of all crew logistics expenses such as PCR, flights, hotel, taxi Etc. and uploading them on ERP after verification

Work on deployment plans for new geographies as and when required by BD team

Explore new vendors /service providers and share leads with procurement team

Coordinating with Finance team and internal deployment on the invoicing part of ticket for the verification of flight ticket, LOIs, visas, insurance Etc

Key Competencies:

Knowledge of travel & tourism industry

High adaptability for learning new process & technologies

Client Relationship Management

Good Communication

Responsible

Qualification:

Graduation in any discipline

MBA (Optional)