Position Summary
As a Senior Technical Writer, you'll be part of a collaborative team collaborating with internal stakeholders and customer organizations to deliver content for a Knowledge Management solution. Your mission To create, edit, organize, and develop documentation for developers that's crystal clear, concise, and perfectly tailored to the varying technical expertise of the audience.
Location: Remote (India)
Contract : 5 months
Responsibilities
Skills and Responsibilities
- Technical Aptitude: Tackle complex technologies head-on, showcasing your analytical prowess. You bring with you at least 3 years of experience or working knowledge writing for a payment platform.
- Tools Expertise: Show off your advanced skills with markdown, GitHub, and Oxygen. Experience with Docusaurus is a serious bonus! You know how to navigate content management systems, publish workflows, and manage customer reviews and approvals with ease. You're no stranger to Confluence, JIRA , markdown, Teams, and standard office tools (MS Office, we're looking at you!).
- Domain Expertise: Bring your wealth of knowledge, understanding, and hands on experience of FinTech , finance, and Payment software.
- Adaptability: Dive into new technologies, tools, and processes with lightning speed. Our fast-paced environment is your playground.
- Audience-Centric Content: Create user-friendly documentation while also addressing the needs of the developer community.
- Writing Style: Craft your prose to fit project requirements, with a minimalist touch.
- Content Quality: Lead the charge in enhancing content quality, usability, and team processes. Your insights matter.
- Requirements Analysis: Dig deep into customer documentation needs, develop solid documentation plans, and write technical content.
- Risk Management: Analyze risks, spot potential issues, and estimate content delivery timelines.
- Information Architecture: Organize and simplify complex information for easy information retrieval.
- Development Methodologies: Understand and be able to work in an Agile development approach.
- Problem Solving: Channel your creativity to find ingenious solutions for complex documentation challenges.
- Autonomy: Work independently, achieving established goals and resolving issues like a pro.
- Teamwork: Gel with the team.
- Communication Skills: Your written and verbal communication abilities Excellent.
- Self-Motivation: Whether working independently or as part of a geographically dispersed team, you've got this.
Qualifications
- Education: Industry certification, college diploma, or university degree in technical writing, engineering, computer applications, or a related field (e.g., BE/ME, B Tech/M Tech, BCA/MCA).
- Domains: A background, education, or comparable experience writing content for finance or payment software and devices is required.
- Content: Must have experience writing developer or API documentation.
- Experience: 8+ years of technical writing under your belt.
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer
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