We at Newgen Software are currently hiring for a Technical Writer for Noida Location , WFO:-
Job responsibilities:-
- Produce and adhere to documentation plans, and project schedules, and be flexible as required.
- Develop, write, and revise software documentation; and generate the documentation in various formats, according to defined standards. Such as user guides, installation guides, configuration, and API documentation.
- Work closely with SMEs, Support, and Product Management teams to understand how each product works, gather information, and ensure that complete and accurate information is presented to the customer.
- Ensure that all deliverables pass quality processes and meet the defined quality parameters.
- Produce developer documentation to describe the usage of APIs/REST APIs and Web Services.
- Whenever possible, install and use the product being documented and develop Newgen product knowledge.
- Perform self-reviews to ensure consistent style, correct grammar, and composition of language.
- Other functional duties, as assigned.
Minimum Requirements or Qualifications:-
- Bachelor's / Master's degree in any field.
- 1 to 4 years of experience in companies producing software documentation.
- Excellent written and verbal communication skills, strong organizational skills and attention to detail.
- Proficiency in using primary publications, editing tools, and style guides (like Microsoft Writing Style Guide).
- Ability to work on projects both independently and collaboratively in a team environment,
- Ability to grasp new technical concepts and learn tools.
- Ability to work effectively under pressure to meet tight deadlines.
- Ability to balance competing tasks in a rapidly changing environment.
- Skills desired (not mandatory):
- Adobe RoboHelp, MS Office, Adobe Acrobat
- Graphic tools such as SnagIT, Captivate, or Camtasia
- Basic knowledge of versioning applications like Tortoise SVN
