- Extensive experience crafting customer facing release notes for software applications.
- Has fair Knowledge of Title insurance industry and market dynamics, Value chain of title insurance
- Gathering requirements through research and interviews with the SMEs
- Undertaking audience/ end user analysis to structure the information.
- Takes initiative to develop own technical / behavioral skills; reflects and learns from experiences of self and others.
- Adapts to other cultures and unfamiliar situations, thinks on the feet & displays sense of urgency for completion of deliverables.
- Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others views.
- Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, business analysts and business teams.
Technical Skills:
- Jira and Confluence experience is required.
- Knowledge on Technical writing tools such as Camtasia, Robohelp, Microsoft Visio, MS Office, Oracle UPK, HTML, Video editing, Style guide
- Knowledge on Technical writing concepts, templates, guidelines, standards & designing the flow of the document.
Educational Qualification and Experience:
- Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology.
- Professional work experience of 5 to 7 years.
