Search Jobs
Search by job, company or skills
Search by job, company or skills
IT/Computers - Hardware & Networking
Are you ready to be part of the exciting evolution of Oracle's application cloud development We are seeking dedicated individuals to join our team and contribute to the next chapter of GBU support. We are at the forefront of evaluating and implementing innovative support processes and tools to meet the needs of our SaaS customers. Our goal is to provide exceptional support to both our cloud and on-premises clients.
If you are a highly analytical, articulate problem solver who thrives in a collaborative team environment, we want to hear from you! As a team member, you will:
.Work directly with customers to understand and resolve their issues.
.Document the progress of product solutions in our service request system.
.Play a key role in defining and shaping technologies and processes to enhance our support delivery in the SaaS space.
This is a fantastic opportunity to learn and utilize cutting-edge technologies such as SR automation and other proactive initiatives. Help us achieve our goal of providing best-in-class support and make a real impact on our customer experience.
Career Level - IC3
Date Posted: 26/11/2024
Job ID: 101469351
Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas.In 2020, Oracle was the second-largest software company in the world by revenue and market capitalization.The company sells database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software.
