Senior Team Lead, MS Ops

ABOUT FACTSET: FactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant access to accurate financial data and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system.

VALUES THAT DEFINE OUR CULTURE

We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.

Job Responsibilities

• Develop expertise in different FactSet offerings and workstation within areas like Fixed Income Analytics, Risk, Returns, etc.

• Independently support client queries, e.g. Fixed Income analytics, Returns, Terms and Conditions of Fixed Income instruments, etc.

• Become an SME in end-to-end Services operations support for clients, including workflows, data validation and other processes ensuring daily deliverables are met.

• Partner with regional and Global Leads, Managers, Director of Operations and stakeholders to effectively manage initiatives.

• Drive operational efficiency focusing on consistency between global teams

• Regular presentations for regional and global teams, including review of KPIs and key goals for the team.

• Efficiently lead projects that adhere to standards and continuous operations improvements.

• Act as a point of contact during shifts and being resourceful to support the team and stakeholders.

• Lead a team of minimum 7 members.

Eligibility Criteria

• A Postgraduate in MBA-Finance with 3- 5 years of relevant experience.

• Strong interpersonal and organizational skills

• Experience in building effective business relationships with cross functional/geographical teams.

• Familiarity of Fixed Income products (Rates, Bonds, Credit, Foreign Exchange, Commodities) is required.

• Ability to adapt in a fast-paced environment and handle multiple tasks through effective prioritization.

• Flexible to work in a hybrid model.

Company Culture and Benefits: At our organization, we foster a collaborative and inclusive culture that encourages growth and innovation. We offer competitive benefits and provide ample opportunities for professional development, paving the way for exciting career advancement within the Financial-Technology industry.

Diversity At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for
employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

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