Senior Systems Software Engineer

Who We Are

HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems. The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency.

About the Role

This is a senior position for a Systems Engineering role on the Device Engineering team at Headspin. We are building tools to automate, instrument, and ultimately enable remote control of mobile devices. You have experience digging into device internals over USB, debugging systems, and building production-grade back-end services.

What you'll do

Your role on the team will be to support our efforts to deliver a first class mobile device cloud. You will build products and contribute to features that enable our customers to test, inspect, and measure the reliability and performance of their mobile apps in a virtualized interactive environment with real devices. You need to be just as comfortable writing mobile applications to leverage supported device frameworks as you are diving into disassembled code to figure out how a proprietary device service operates. This is not an app development role and requires a

deep understanding of operating systems internals to succeed. You will be part of a team-wide collaborative effort to research mobile device software ecosystems and develop novel products that accomplish that which cannot be done with off-the-shelf tooling. You will need to be up to the challenge to develop software that extends the horizon of what is possible. We are enabling mobile software development teams to achieve their best work and therefore you will also need to be able to diagnose customer issues when they arise and use your findings to strengthen our product.

Necessarily skills

• Deep familiarity with operating systems and networks
• Comfortable with a debugger, disassembler, packet sniffer, hex editor, etc.
• Ability to work in MacOS and Linux command-line environments
• Experience developing in Go, Python is preferred

Bonus skills

• Experience reverse engineering using software tools such as Hopper, IDA Pro, Ghidra, Capstone
• Knowledge of Objective-C, Swift, Apple development ecosystem, and mobile app technologies

Required Experience

• Five years of software development experience

Required Education

• Bachelor's degree in Computer Science or related field
• A master's degree in Computer Science or related field is strongly preferred

Other required qualifications

• Must be able to handle open-ended research tasks without pre-determined solutions
• Able to collaborate on developing project specifications
• Able to read and implement technical specifications
• Focus on self-motivated problem-solving
• Able to communicate technical details to non-technical support staff in a solutions-oriented manner