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IT/Computers - Hardware & Networking
VERY GOOD COMMUNICATION SKILLS & PHONE ETIQUETTE
3+ year of experience working for Customer support, handling atleast 40+ calls per day
Good experience in identifying customer needs and helping customers towards resolution
Experience in working with US customer
Maintain a positive attitude and calmly respond to customer complaints
Proven ability to adapt and work in high stress environments, as per business need
Must be willing to work in US rotational shifts
Candidates must be willing to work from office all 5 days
Team player
Career Level - IC0
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Date Posted: 22/11/2024
Job ID: 101114903
Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas.In 2020, Oracle was the second-largest software company in the world by revenue and market capitalization.The company sells database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software.
