Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Design, develop and deploy Uipath Robotics Process Automation (RPA)/Power Automate solutions using different tools, design principles and conventions
- Configure robotics processes and objects using core workflow principles in an efficient way ensure they are easily maintainable and easy to understand
- Understand existing processes and facilitate change requirements as part of a structured change control process
- Solve day to day issues arising while running robotics processes and provide timely resolutions
- Maintain proper documentation for the solutions, test procedures and scenarios during UAT and Production phase
- Coordinate with process owners and business to understand the as-is process and design the automation process flow. Responsible for running segments or work packages within the larger project or small projects independently
- Contribute to larger projects in a supportive role
- Effectively interface with leadership/key stakeholders of the project
- Solid customer service orientation and business acumen
- Effective Reporting on Project deliverables, to include progress of the project, issue identification, burn rate, trend analysis etc.
- Meet project requirements as specified, on-time and on-budget
- Be aware of standard development & architectural management methodologies
- Escalate issues to the project team, to senior management, and to project stakeholders as appropriate in a timely manner for resolution to ensure the successful completion of the project
- Effectively maintain and build relationships across business groups
- Development of project management skills and competencies
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- BE / B Tech/MCA
- 6+ years of overall IT experience
- 3+ years of relevant hands-on automation experience using Power Automate and Uipath
- Experience in assessing a broad range of information solutions and products particularly in Infrastructure design, ERP, CRM, Network, Security
- Experience in implementing keystroke and mouse operation based events
- Experience in using all the four manage, deploy, execute and monitor componentsmanaging version control and robot log aggregation
- Solid knowledge of Software Development Life Cycle
- Good understanding of systems and troubleshooting abilities
- Bot Deployment and Management/ Exposure to Control room and release management
- Basic DBMS skills and SQL skills
- Demonstrated written and verbal communication competence
- Proven ability to interpret and visualize business process flows and translate the same into automation solutions
- Proven ability to document the proposed solution which includes a definition of the user interfaces, functional processes, and data within the proposed system
- Proven ability to provide a superior level of experience and knowledge of the RPA solution and associated methodology to support colleagues through all phases of delivery lifecycle
Preferred Qualification:
- Experience in programming in VB, C#, .NET
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
