Senior Software Engineer-Int Support

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

What is your role going to be

. Will be responsible for assisting and resolving issues for the Developers, DBA's, and Release Management team with Windows/Linux issues.

. Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Site reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. They split their time between operations/on-call duties and developing systems and software that help increase site reliability and performance.

. Analyze and resolve Windows, UNIX or Linux problems associated with applications, software, and the servers.

. Add new certificates into Windows servers

. Cross-train with the Portico DevOps team to perform builds and deploy software using Octopus/Jenkins

What are we looking for

. 7+ experience in Application support, operations, ITIL, experience in .NET, including latest version, with the majority of this experience in C#

. Deep understanding of design principles, threading, real-time processing, and SQL Server DB queries and performance tuning

. Experience debugging and performance tuning applications and services

. Work experience in the payments industry - Strong experience in .NET C#

. Experience in working on building API/service-based platforms/products

. Hands-on experience with DevOps - CICD (Jenkins), source control (Git, TFS), Container technologies (docker/Kubernetes), Managing load balancer, Deployment tools - Octopus (or any), Configuring monitoring tool (AppDynamics).

. Excellent analytical and problem-solving skills

. Exceptional communication skills, both in written and in verbal form are required due to the extensively collaborative role

. Quick Learner with attention to detail

. Always looking for process improvement and strongly taking the automation first approach

. Resourceful and proactive in gathering information and sharing idea with ability to persuade and influence others on the best approach to take

. Can conduct their own research or analysis of a topic that they themselves are unfamiliar with

What might also help

. Ability to collaborate with developers and QA testers to quickly resolve system or environment issues

. Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills

. Ability to multi-task and re-prioritize tasks

. Quick Learner with attention to detail

. Always looking for process improvement and strongly taking the automation first approach

. Ability to work with minimal direction - self-starter

. Experience with GCP (Google Cloud Platform)

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .