Senior Software Engineer I - QA Automation Engineer

Job Title: Senior Software Engineer I - QA Automation Engineer

About SurveyMonkey:

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. With over 20 years of survey expertise, we help our customers uncover insights about their customers, employees, and prospects. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

About Symphony Technology Group (STG)

STG is a Silicon Valley (California) based private equity firm with a long and successful track record of transforming high-potential software and software-enabled services companies and insights-oriented companies into definitive market leaders. The firm brings expertise, flexibility, and resources to build strategic value and unlock the potential of innovative companies. Partnering to build customer-centric, market-winning portfolio companies, STG creates sustainable foundations for growth that bring value to all existing and future stakeholders. The firm is dedicated to transforming and building outstanding technology companies in partnership with world-class management teams. With over $5.0 billion in assets under management, including a recently raised $4.2 billion fund. STG's expansive portfolio has consisted of more than 40 global companies. SurveyMonkey is a recent addition to STG's portfolio of companies.

STG Labs is the incubation center for many of STG's portfolio companies, building their engineering, professional services, and support delivery teams in India. Based in Bangalore, STG Labs offers an entrepreneurial start-up environment for software and AI engineers, data scientists and analysts, and project and product managers and provides a unique opportunity to work directly for a software or technology company. STG Labs is setting up a state of the art product and engineering center of excellence for SurveyMonkey in Bangalore. Learn more at stg.com.

What we're looking for

SurveyMonkey Enterprise is a powerful survey platform that enables teams and organizations to enhance their existing business ecosystem with People Powered Data. As a result they are able to make smarter, and more data-driven decisions.

The Multi-User Admin team develops the enterprise-grade administration used by the largest enterprise customers at SurveyMonkey. On this team, we develop advanced user and team management features such as asset library management, role based access control, survey branding, and user reporting.

We are looking for a talented QA Automation Engineer who has a real passion for solving challenging problems and testing product features. We work closely with our product owners, designers and our customers, iterating quickly to ensure we build the best solution for our users.

What you'll be working on

• Developing test plans for new features as they are planned and released
• Writing new automation tests for our enterprise platform
• Working through and executing manual and automated test runs according to the test plan prior to each release
• Facilitating test plan/case reviews with cross-functional team members as needed
• Working with other engineers to investigate production issues, and performing root cause analysis
• Documenting, investigating, and re-testing bugs and failures
• Defining and implementing metrics to communicate the quality of the products you are responsible for
• Supporting other types of quality targets, such as performance, load and stress testing
• Fostering the spirit of continuous improvement and learning amongst fellow engineers

We'd love to hear from people with

• 3+ years of professional software automation testing experience
• 5+ years of experience in testing highly scalable web application and services
• Experience with JavaScript based Web automation tool (we use WebdriverIO)
• Understanding of Web, HTTP and API design, and have solid experience testing web applications
• Experience with Git or another VCS
• Solid understanding of how to apply QA methodologies and processes
• Experience working in an Agile environment
• Excellent communication skills and the ability to work with both co-located and remote engineers and cross-functional partners

Team Talent Acquisition STG Labs, an affiliated company of SurveyMonkey

Bangalore | India

www.stglabs.in / www.surveymonkey.com