Job Responsibilities:
Technical Leadership:
- Trains and/or mentors other team members, and peers as appropriate
- Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
- Identifies opportunities to enhance the service delivery processes.
Delivering Technology:
- Performs more complex quantitative and qualitative analyses for service delivery processes and projects.
- Facilitates achievement of expected deliverables and obligations of Services Providers
- Validates completeness of requirements prior to Service Provider solutioning
- Ensures all projects follow the defined development and business case processes
- Ensures proper coordination with appropriate IT and vendor relations teams
- Provides consultation for routine and complex systems development
- Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
- Coordinates with Operations and Infrastructure teams for deployment and production support activities
IT Governance:
- Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
- Maintains a proper balance between business and operational risk
- Follows the defined project management standards and processes service Provider Management
- Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
- Makes short term plans for the team to effectively utilize resources
- Monitors Service Provider outcomes
- Reviews estimates of work effort for client project provided by Service Providers for accuracy
- Facilitates timely resolution of service delivery problems and minimizes the impact to clients
MANAGEMENT COMPETENCIES
Leadership:
- Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
- Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
- Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution:
- Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
- Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
- Driving for Results - Sets high standards of performance for self-and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self-and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Skill and Experience:
- 4-6 years experience in Java/J2EE, AWS, Spring Boot, DocumentDB, Elasticache, Kafka, AWS, EKS, CI/CD, Harness, Distributed Architecture2+ years hands experience with Lucid Works Fusion.
- 4-6 years experience in Defining, creating, and supporting enterprise-scale cloud solutions in an agile development environment
- Delivered large-scale systems, with focus on scalability, latency, security and resilience.
- Hands-on experience in building cloud native microservices, domain driven development, and event-oriented architectures.
- Expertise in automation, CI/CD, Release Management processes and Application
Deployments to Cloud:
- Working knowledge in API platforms, back-end services and databases of full stack Infrastructure
- GraphQL experience is a major plus
- Prior work experience on eCommerce platforms & systems leveraging MACH architecture
- Certification in AWS/Azure certification is highly desirable.
- Working knowledge of DevOps, Containerization, and development of CI/CD pipelines.
- Knowledge of Kubernetes (k8s) and event driven architecture (Kafka) is a plus.
- Performing requirement analysis, architecture reviews and high-level solution design, and API design.
- Experience working in an agile development environment with an onshore-offshore model.
- Demonstrated ability to learn and experiment in future software engineering opportunities
- Technology leadership experience in an onshore/offshore development model
Education and Certifications:
- Undergraduate degree or equivalent experience/certification
- Certification in AWS/Azure certification is highly desirable.
Work location: Hyderabad, India.
Work mode: Hybrid
