As a Senior Engineer on the Development Operations team, you are responsible as part of a team for coordinating and maintaining the infrastructure and systems that support our worldwide development and test teams
These systems are vital to ensure that our products are of quality for our customers and business
You will design and implement solutions to automate and make self-service systems and processes that help developers build and use systems to test the Docusign product
Because the team will be using Windows and Unix systems that are on-prem, in Cloud and hybrid, it will be helpful for you to have experience with server systems at the Virtual Machine and Cloud layers as well as critical batch systems
You will be working with both the Development Support and Test Infrastructure functional teams
This position is an individual contributor role reporting to the Senior manager
Responsibility
Drive the technical design of improvements to the operation of the development and test infrastructure, making well-formed proposals and designs
Drive approved implementations needed while minimizing risk, ensuring the whole team is up to date on them and ensure that the documentation is kept up to date
Be a subject matter expert in the design and implementation of the Test systems, collaborating with your colleagues to ensure it is working well and will continue to do so
Act as the Subject Matter Expert (SME) for the IDC team to ensure minimal impact to our development users and that all implementations have a well-thought-out backout plan
Assist all teams with your experience and expertise maintaining and operating the on-prem virtualized plant that runs the dev/test environment that includes Hyper-V, OpenStack, Active Directory, GitHub, Jenkins and Azure Cloud equivalents
Raise issues proactively that might impact the Test environment and propose solutions taking their practicality into account
Help recruit and train new members of the team
What you bring
Basic
BE/BTech degree or equivalent work experience
4-6 years industry experience with some spent mainly in Software Engineering and IT Support
Proven ability to work with geographically remote teams on common projects
2-3 years professional experience with complex, scalable, reliable infrastructure
Deep Experience with Powershell or other scripting languages
Deep Experience with C# or other OO languages especially UI frameworks
Experience with both on-prem Windows and Azure Cloud
Proven low-level design and coding skills
Preferred
1+ years professional experience operating batch processes
Experience with Google Cloud (GCP) Infrastructure
Experience with Azure Dev Ops pipelines and Jenkins pipelines
Experience with Hyper-V
Experience with Active Directory
Excellent problem-solving skills and high-level design
Familiarity with OpenStack technologies
Experience with SQL
Experience with Artifactory
Curiosity and ability to learn new technologies and tool sets
